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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brian Katafiaz

March 17, 2025

5  out of  5
rating by Brian Katafiaz
"Once again issues with State Farm claims which have been going on for weeks were solved by Jennifer inside an hour. The service from this office is outstanding , without their support I would be shopping for another insurance company. Well done Jennifer!!"
We responded:
"Hearing this from a long-time loyal customer makes me proud of the work that Jennifer does for our customers. Appreciate your time to leave this review. "
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Ronald Fuentes

February 10, 2025

5  out of  5
rating by Ronald Fuentes
"I have been working with Jennifer since 2021, she has been absolutely amazing. If your looking for someone who is efficient, reliable and prompt she is the kind of rep you want to have for all your insurance needs."
We responded:
"Ron, we feel very fortunate to have Jennifer in this office taking care of our customers. We feel she has all the attributes you mentioned in your review. "
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Jennifer Misner

February 5, 2025

5  out of  5
rating by Jennifer Misner
"I highly recommend Phil Riehl for your insurance needs. He delivers exceptional customer service. I have been insured with him for 36 years. The entire staff is amazing. I personally have worked with Jennifer Rahl. They show genuine care for your needs and are always looking out for you. I feel like I am treated more like family then a customer."
We responded:
"Proud to hear this from someone of status in the county. We try hard to live up to the same standards the Lewis family has. "
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Diana Kraft

February 3, 2025

5  out of  5
rating by Diana Kraft
"Jennifer was very helpful in tracking down answers to my insurance questions."
We responded:
"Thank you Diana, we have to get the answers right every time and Jennifer is great at that. "
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Carolyn Guy

January 28, 2025

5  out of  5
rating by Carolyn Guy
"Michelle was very helpful, explained things when I had questions, gave me different options, and saved me money!"
We responded:
"Thank you Carolyn for continuing to tell us how well Michelle is filling your needs. We agree. "
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Amy Barrett

January 22, 2025

5  out of  5
rating by Amy Barrett
"Michelle Little has been so amazing and very helpful with answering all my questions I’ve had in the past month. She is very quick on email and/ or a phone call to follow up for further clarifications and any additional information that was needed during my time in need."
We responded:
"Glad you found Michelle very helpful. The whole office prides itself on timely responses to the needs of our customers. It's the timely response with a competitive rate that makes most folks happy. "
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alexa nolan

November 12, 2024

5  out of  5
rating by alexa nolan
"i recommend heather bowersox. she’s very thorough with her work and made sure i got the best deal!"
We responded:
"Good to hear that Heather is always looking for what is best for the customer. Insurance can be complicated, so there is more than cost to be sure it is the best match. "
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Joe Beavan

November 8, 2024

5  out of  5
rating by Joe Beavan
"Michelle was a great help in answering all my questions and concerns about confirming and adjusting my car insurance. She was friendly and quick with response and following through with the task at hand. I would highly recommend."
We responded:
"Joe,, You and Jessica are the best. The whole office appreciates you both. We agree, Michelle is doing exceptional things for our customers. I'm glad she came through for you. "
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Harmony Carter

November 4, 2024

5  out of  5
rating by Harmony Carter
"Michelle is the best, so easy to work with!"
We responded:
"Yes, Michelle is very good at helping folks get the best coverage for the budget they have and helping everyone understand exactly what they are getting. "
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Michael Penrod

October 29, 2024

5  out of  5
rating by Michael Penrod
"Great people. I had an issue with the mva and they had it fixed the next day."
We responded:
"Good to hear the staff is working hard to make any problems with insurance go away. Whatever is within our control usually can get done the same day. "
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Tim Wise

October 24, 2024

5  out of  5
rating by Tim Wise
"Michelle has consistently gone above and beyond to make sure that I am getting the right coverage for my property, vehicles, and personal liability - without overpaying or missing eligible discounts."
We responded:
"Tim, we have had a lot of great staff in the past 30 years. Michelle has been with this office for 18 months and is sitting up there with the best. Nice to see that you took the time to tell me and the google world about her. "
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V Hamlet

October 15, 2024

5  out of  5
rating by V Hamlet
"Michelle has been so helpful throughout the changes in my coverage. She takes time to explain everything to me and break the policies down. She also tells me what she believes would be the best coverage for me and within my budget. 10/10"
We responded:
"Thank you so much for the lovely review, V! We always try to effectively communicate all of our policy options. I am pleased Michelle was able to help you find the coverage within your budget. Let us know if you need anything else! - Phil "
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Caroline

September 25, 2024

5  out of  5
rating by Caroline
"State Farm (Phil Riehl) in California, Maryland is and always has been the best. Affordable rates and fantastic customer service. I spoke with Colleen today and she really helped me with my policy and made sure I understood everything. Thank you Colleen for doing such a wonderful job for me today and everyday. Everyone at this office is great. If you need insurance this is definitely the place to go!!! Keep your family safe & secure with Phil Reihl State Farm. You won't be sorry!!!"
We responded:
"We feel the same way about Colleen. She does a wonderful job and we are glad she was able to assist you. Let us know if you need anything else and we are here to help. "
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Alison Timmermann

September 19, 2024

5  out of  5
rating by Alison Timmermann
"I am so appreciative of Kristen and her attention to detail and patience. After buying a new vehicle, we ran into a number of issues with getting the new policy in place. But Kristen kept us informed and stayed on top of everything throughout the entire process. Thank you!"
We responded:
"Alison, thank you for sharing your experience with Kristen. She is a thoughtful and caring staff customer service representative and is very helpful. "
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Catherine Oliver

September 4, 2024

5  out of  5
rating by Catherine Oliver
"Outstanding support and service provided by Michelle Little. Patient, friendly and went above and beyond to help me with my auto insurance. Thanks Michelle!!"
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Nancy Paola Baldwin

August 19, 2024

5  out of  5
rating by Nancy Paola Baldwin
"Excellent team! Very friendly and they always have a solution for our my needs."
We responded:
"Appreciate the continued high marks this team gets from our best customers. "
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Donald Lawyer

August 13, 2024

5  out of  5
rating by Donald Lawyer
"I just wanted to say that Colleen Nagel is fantastic to work with! She is super informative and very friendly. Thank you for all your help and I look forward to speaking to her every time I need assistance."
We responded:
"We feel the same way about Colleen. Nice of you to take the time to report on your good experiences. "
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Kyle Mashek

August 8, 2024

5  out of  5
rating by Kyle Mashek
"Michelle Knox Little... Double GREAT agent!!!"
We responded:
"Thanks Kyle for recognizing Michelle and the conscientious effort she puts in every day. "
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E.

August 6, 2024

5  out of  5
rating by E.
"Great customer service, thanks, Michelle. 😉"
We responded:
"This office is proud of Michelle and the way she constantly excels at excellent customer service. "
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Alicia Buckner

July 26, 2024

5  out of  5
rating by Alicia Buckner
"We have been with Phil’s office for years but a recent experience really reminded us why. We were car shopping for an extra vehicle and were trying to find the best all around option including insurance cost. Colleen happily quoted 10+ vehicles for us in less than two days and was chipper and happy every time. Not once did she seem bothered or frustrated with my continuous calls and emails. Kudos to Colleen. Great local customer service is often hard to find and she checked all the boxes for us."
We responded:
"Alicia, as the owner of the company, it gives me chills to see that all the staff are getting 10's when they interact with the customers. It is really our pleasure to serve you. "
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Neal Zabiegalski

July 25, 2024

5  out of  5
rating by Neal Zabiegalski
"Thank you for your follow up on my daughters auto insurance needs."
We responded:
"Neal, Staff in the office is priding themselves on fast and accurate service to all our customers. Glad you got what you wanted. "
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Kelly Taylor

July 12, 2024

5  out of  5
rating by Kelly Taylor
"Michelle was a pleasure to work withi"
We responded:
"Michelle is very aware of how to match price to what the customer can afford. We call it the personal price plan. Thank you for taking the time to recognize Michelle. "
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Vicki Mathis

July 5, 2024

5  out of  5
rating by Vicki Mathis
"I have been with this branch of State Farm aince since since I received my license as a teen! I am 53 now and have used them for water damage and auto accidents. They have literally insured al my needs. I worked with Mary Beaver who has finally retired and now work with Collen Nagel and Jennifer Rahl. I can't say enough about the coverage and the customer service. Thank you ladies and gents!"
We responded:
"Vicki, Mary was hard to replace, but glad you are finding the service that Colleen and Jennifer provide to be worthy of a 5 star. It's customers like you that make doing our jobs to a high standard enjoyable every day. "
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Terrance Briscoe

June 18, 2024

5  out of  5
rating by Terrance Briscoe
"Received great customer service from Michelle Little with getting the appropriate coverage for my, new to me, 2021 F150 Lariat. Michelle and the entire team at Phil Riehl - State Farm in California, MD always provide great service with a personal touch, and I always appreciate their efforts and top notch service."
We responded:
"Terrance, Michelle is fabulous at helping the coverage and cost match the need. We all live and work in this community and we know how much proper coverage and proper price have to match. "
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Alex Brady

April 29, 2024

5  out of  5
rating by Alex Brady
"Super helpful and great communication!"
We responded:
"Glad you are receiving what we pride ourselves on. "