State Farm® Insurance Agent Phil Riehl

"This review is long overdue…. The staff at Phil Riehl State Farm is amazing, everyone that works there is kind and welcoming. I especially want to thank (and recommend) Suzanne, she is AWESOME. Suzanne will answer all of your questions, find you great rates and will always reach out to follow up. If you’re looking for a great insurance company then look no further than Phil Riehl."

"I would like to take a moment to Brag on Kristen Gandy , she is very helpful , patient , and knowledgeable in here field. Kristen always answers any questions I may have. She always seems to give her most honest opinion. I am so glad I ran into her when I did. Kristen is the only person I choose to work with at this location. Although she is no longer physically in this location she made sure I can always reach her. When I email her she contacts me right away by phone. Thank you Kristen your awesome.👌🏽 I give Kristen 5 stars. As a whole I'm not please with everything about statefarm so that's why the two stars."

"Called state farm today intending to just shop around and get a quote. Allora made the process simple, easy and was very informative allowing me to pick what was best for me and my family. Within minutes I was set up, and insured with better coverage than I had at USAA. This is what costumer service should feel like. Thank you!!!!!"

"Suzanne Walker was extremely helpful - she reviewed all of our current policies from NC and updated them to our preferences for MD. She patiently explained every item, costs, and significant savings due to multi-line policies. She then provided a new homeowners title page so we can close on a new house, and auto policy quotes within minutes. She is knowledgeable, kind, patient, and follows up as promised. You can trust Suzanne. What a nice way to start off with a new State Farm office. Thank you."

"I signed up with Phil 25 years ago and he and his team provided excellent service to me and my family until I moved last month. Thank you very much for all your great help and service! I could not have asked for a better agent and team. There wasn't a question they couldn't answer and gave me outstanding advice over the years."

"We moved from Virginia to Maryland, so all of our insurance needed to be changed to Maryland insurance. This agency staff was extremely helpful and detailed. They reviewed all of our VA coverages and asked pertinent questions. We discovered that there were a few coverages which we did not have (and which we added). The only drawback (not the fault of this agency) is that much of the insurance (auto and boat) are more expensive in Maryland vs. Virginia."

"I was nervous with my first home and didn't really know what I was doing but Suzanne was awesome! She explained everything to me and was very accessible when I had questions. I've previously met Phil at my old job and he was a joy to work with (Michaels, when I did the office framing). Great office!"

"Suzanne was patient, thorough and a delight to speak with regarding my move to Southern Maryland. I needed home owners insurance and after talking to Suzanne I also insured both my vehicles… and saved money on my policies. I look forward to a long relationship with the Phil Riehl team."

"I have absolutely no problems with everyone in that office, from the receptionist of the way up to Mr. Riehl himself. Everyone is always been polite and if they don't know the answer they look into it and get me the right answer they don't guess. I have used this office for more than a decade now. And there has been twice that Mr. Philip Riehl has gone to bat for me. Again this office is just absolutely great. The people at the 1-800 call centerline there different story. I really wish that the local offices had control and power to handle claims and other things as they did in years passed."

"Working with State Farm and most recently with their agent, Suzanne Walker, has been a pleasure. Suzanne quickly provided me with assistance making policy changes that were tailored towards my specific requirements. I've been with State Farm for over 20 years and have always had excellent service."

"I would just like to say I have had such great customer service here thanks to Lisa Brown. She is always going above and beyond to answer any questions for my husband and I. She catches things we forget about and reaches out to us to remind us about things we may need. She makes it look easy! Thank you Lisa!"