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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Senaiet Angaw

July 30, 2023

5  out of  5 rating by Senaiet Angaw
"This review is long overdue…. The staff at Phil Riehl State Farm is amazing, everyone that works there is kind and welcoming. I especially want to thank (and recommend) Suzanne, she is AWESOME. Suzanne will answer all of your questions, find you great rates and will always reach out to follow up. If you’re looking for a great insurance company then look no further than Phil Riehl."

Crystal White

June 30, 2023

4  out of  5 rating by Crystal White
"I have had state farm insurance for a long time. For some reason my bill fluctuates monthly which is strange but for the most part this is a good company."

Christopher Wirz

June 7, 2023

5  out of  5 rating by Christopher Wirz
"Super friendly staff. Very easy to do business with."

Jane Doe

May 10, 2023

2  out of  5 rating by Jane Doe
"I would like to take a moment to Brag on Kristen Gandy , she is very helpful , patient , and knowledgeable in here field. Kristen always answers any questions I may have. She always seems to give her most honest opinion. I am so glad I ran into her when I did. Kristen is the only person I choose to work with at this location. Although she is no longer physically in this location she made sure I can always reach her. When I email her she contacts me right away by phone. Thank you Kristen your awesome.👌🏽 I give Kristen 5 stars. As a whole I'm not please with everything about statefarm so that's why the two stars."

Fordyce Eldred

April 4, 2023

5  out of  5 rating by Fordyce Eldred
"Kristen Gandy was so helpful in obtaining boat insurance. She was professional, efficient, informative & patient. I appreciated her timely communications. I would recommend Kristen to anyone shopping for insurance."

Luke Pederson

March 20, 2023

5  out of  5 rating by Luke Pederson
"Great local State Farm office. Made moving our policies over a breeze. Friendly people and great service."

Mark Cornelius

March 1, 2023

5  out of  5 rating by Mark Cornelius
"Had a great review, very satisfied!"

Paul Richardson

January 20, 2023

5  out of  5 rating by Paul Richardson
"Called state farm today intending to just shop around and get a quote. Allora made the process simple, easy and was very informative allowing me to pick what was best for me and my family. Within minutes I was set up, and insured with better coverage than I had at USAA. This is what costumer service should feel like. Thank you!!!!!"

Matt Royer

August 31, 2022

5  out of  5 rating by Matt Royer
"Suzanne Walker was extremely helpful - she reviewed all of our current policies from NC and updated them to our preferences for MD. She patiently explained every item, costs, and significant savings due to multi-line policies. She then provided a new homeowners title page so we can close on a new house, and auto policy quotes within minutes. She is knowledgeable, kind, patient, and follows up as promised. You can trust Suzanne. What a nice way to start off with a new State Farm office. Thank you."

Richard Egan

July 29, 2022

5  out of  5 rating by Richard Egan
"I signed up with Phil 25 years ago and he and his team provided excellent service to me and my family until I moved last month. Thank you very much for all your great help and service! I could not have asked for a better agent and team. There wasn't a question they couldn't answer and gave me outstanding advice over the years."

Hazel Williams

July 27, 2022

5  out of  5 rating by Hazel Williams
"Phil has always been very helpful and his advice is wonderful !"

Russell Fink

April 29, 2022

5  out of  5 rating by Russell Fink
"We moved from Virginia to Maryland, so all of our insurance needed to be changed to Maryland insurance. This agency staff was extremely helpful and detailed. They reviewed all of our VA coverages and asked pertinent questions. We discovered that there were a few coverages which we did not have (and which we added). The only drawback (not the fault of this agency) is that much of the insurance (auto and boat) are more expensive in Maryland vs. Virginia."

Martha Riehl

January 1, 2022

5  out of  5 rating by Martha Riehl
"Have worked with Phil; my husband, for the last 5 years and he still treats all customers as if they were family. He cares!"

Yihan Li Lurie

December 14, 2021

5  out of  5 rating by Yihan Li Lurie
"We had a great experience with this agency. We worked with Kristen and she was super helpful, patient, organized, and explained everything very clearly. She helped cut our car insurance in half while improving the coverage!"

Virginia Callis

December 8, 2021

5  out of  5 rating by Virginia Callis
"I was nervous with my first home and didn't really know what I was doing but Suzanne was awesome! She explained everything to me and was very accessible when I had questions. I've previously met Phil at my old job and he was a joy to work with (Michaels, when I did the office framing). Great office!"

Jerome Williams

November 11, 2021

5  out of  5 rating by Jerome Williams
"Suzanne was patient, thorough and a delight to speak with regarding my move to Southern Maryland. I needed home owners insurance and after talking to Suzanne I also insured both my vehicles… and saved money on my policies. I look forward to a long relationship with the Phil Riehl team."

Chanting Crow

November 10, 2021

5  out of  5 rating by Chanting Crow
"I have absolutely no problems with everyone in that office, from the receptionist of the way up to Mr. Riehl himself. Everyone is always been polite and if they don't know the answer they look into it and get me the right answer they don't guess. I have used this office for more than a decade now. And there has been twice that Mr. Philip Riehl has gone to bat for me. Again this office is just absolutely great. The people at the 1-800 call centerline there different story. I really wish that the local offices had control and power to handle claims and other things as they did in years passed."

Dennis Wight

November 9, 2021

5  out of  5 rating by Dennis Wight
"Highly recommend Suzanne. She provided us with great customer service, advice, and very prompt professional feedback answering all questions quickly and thoroughly."

Amy Roche

April 27, 2021

5  out of  5 rating by Amy Roche
"We have used Phil Riehl's office for years. We love them and the service!!"

Tom Brown

April 14, 2021

5  out of  5 rating by Tom Brown
"Working with State Farm and most recently with their agent, Suzanne Walker, has been a pleasure. Suzanne quickly provided me with assistance making policy changes that were tailored towards my specific requirements. I've been with State Farm for over 20 years and have always had excellent service."

Alma Shearin

April 2, 2021

5  out of  5 rating by Alma Shearin
"Customer service is excellent....professional, efficient, knowledgeable and responds quickly to questions and/or concerns. Affordable insurance options are offered with lots of discounts."

Jeremy Kurutz

March 28, 2021

5  out of  5 rating by Jeremy Kurutz
"Good people"

tara grover

March 27, 2021

5  out of  5 rating by tara grover
"I would just like to say I have had such great customer service here thanks to Lisa Brown. She is always going above and beyond to answer any questions for my husband and I. She catches things we forget about and reaches out to us to remind us about things we may need. She makes it look easy! Thank you Lisa!"

scott jaster

March 26, 2021

5  out of  5 rating by scott jaster
"Always excellent service, nice agents, competitive rates."

Julie Swanson

March 24, 2021

5  out of  5 rating by Julie Swanson
"Jennifer Rahl is the best! She was able to answer all my questions and helped me save money with the drive safe and save program."